Questions, answered.
What LoadIt is, who it's for, how a pilot works, and what the plan respects. If something isn't covered, write to us directly.
Getting started
What is LoadIt?
LoadIt is production planning software for apparel manufacturers, from a single factory to groups of forty plants. Upload your order book and it plans every order to ship on time, on the line that runs it best, with no capacity left on the table, on your factory's own rules and in minutes. An order that cannot ship on time is shown with the reason. Line balance, T&A milestones, machine planning and the production board run on one model, so a change in one place reaches the others.
How is LoadIt different from traditional drag-and-drop planning tools?
Traditional planning tools give the planner a board and a set of tools for moving orders on it: drag, split, pull forward, push to delivery, adjust the efficiency. The plan is whatever the planner built, and when something changes the planner rebuilds it. Automatic placement, where it exists, is usually an optional module.
LoadIt starts from the other end. You upload the order book and LoadIt decides the plan from your factory's own settings: which order on which line, on which days, on the efficiency that line actually achieves. Nothing is dragged. The same order book always gives the same plan. No line is loaded past what it can produce, no order starts before its fabric and approvals are in, and an order that cannot ship on time is shown late with the reason on the day you upload it. Replanning the whole book takes minutes, so it can be done every morning. The planner's job becomes issuing the plan and running it, not rebuilding it.
Who is LoadIt for?
Production planners, IE teams and operations leaders at apparel manufacturers of any size: a single factory of a few hundred operators, or a group of forty plants and tens of thousands of operators across several countries. Woven, knit and seamless. The bigger the book, the more it matters: past about twenty lines nobody can hold the whole plan in their head, and a group needs the same rules and one measure in every plant.
How do I get started?
Request an invitation to the early-adopter programme, or book a 20-minute walkthrough first. LoadIt is open to early adopters by invitation only: we set up a few manufacturers at a time, so each one is set up properly. If we approached you, use the invitation link we sent. In the pilot, Discovery (a structured interview) captures your lines, shifts, classification scheme and T&A rules, and your order book is planned: which orders ship on time, which won't, and why. Existing customers sign in from the top of any page.
Early adopters, the pilot and pricing
How do we evaluate LoadIt?
With a pilot on your own order book. We plan your real book on your factory's settings and you judge the plan on your own numbers: how much of the book is planned, how many orders ship on time, how full the lines are, how long a replan takes. Run it beside your current process; nothing changes on your floor until you decide.
Who is invited?
An apparel manufacturer, one factory or a group, with its own order book and a planning team ready to run the pilot beside its current process. We read every request ourselves and reply within two working days.
What do early adopters get?
LoadIt opens in stages: the beta (closed), early adopters by invitation (now), then general availability on the standard rate card. Early adopters get early-adopter rates, locked for 24 months, on the one rate card every manufacturer is priced on. A pilot on your own order book, with your factory set up by us. A direct line to the people building LoadIt, a say in what we build next, and first places for your planners on the LoadIt certification. In return we ask for your real order book, a named planning lead, a short weekly review during the pilot, and honest feedback.
What does the pilot include?
The full platform: the production board planned by LoadIt, the IE line balance workbench, the T&A milestone calendar, the machine planner, Discovery, the Copilot, and Excel/CSV import for orders, styles and operation bulletins. New modules and improvements ship every week.
Is the pilot free?
Yes. Its length is agreed at the walkthrough. If LoadIt earns its place on your floor, we agree a subscription; if it doesn't, export everything and walk away.
Is Discovery optional?
Yes. You can plan from your order book with defaults, or explore a demo factory, without running it. We recommend it once you want the plan to reflect your real lines, calendar and T&A rules. Most planners find the interview itself useful.
Is LoadIt fully built?
Yes. The planning engine, the production board, T&A milestones, line balance, machine planning, Discovery, Excel/CSV import, the Copilot and the audit log are live and planning real order books daily.
New modules and refinements ship every week. If a specific capability matters for your decision, ask us directly and we'll tell you the truth about its state.
What happens after the pilot?
You keep your workspace and your data. If LoadIt is earning its place, we agree a subscription and your workspace carries over as it is: configured and planning. If not, export everything and walk away.
What does it cost?
Priced per sewing operator per year, on one rate card for every manufacturer, with lower rates for larger groups. Invited early adopters get early-adopter rates, locked for 24 months. Write to us with your plants and operator count and we'll tell you where you'd land.
Data and security
Is my factory data safe on LoadIt?
Yes. Your data lives in a Postgres database with row-level security, so each company and factory only ever sees its own data. All data is encrypted at rest with AES-256 and in transit with TLS 1.3. We host on Supabase (which runs on AWS). Sign-in is by Google or email, and changes are recorded in an audit log.
Can I export my data?
Yes. Orders, styles, line balances, milestones and the plan are all exportable to Excel or CSV at any time. Your factory's data is yours.
Do you train AI on my data?
No. Your factory data is not used to train any AI model. The AI features in LoadIt (the Copilot, the Discovery interviewer, the Process Discovery chat) use the Anthropic Claude API; per Anthropic's policy, customer data sent through the API is not used for model training. We do not aggregate or anonymise your data for training either.
Features
What does LoadIt do with AI?
The engine and the surfaces around it:
- Planning. The same order book always produces the same plan. Every order is placed on the line that runs it best, with no capacity left idle, respecting ship dates, style changeovers, line efficiency by product group, holidays and hard-gate milestones. An order that can't ship on your settings is shown late, with the reason. What to do about it stays with the planner.
- Line balance. Auto-balance in three modes (flat, cross-section, section-strict). Finds the balance point with the fewest operators and saves the validated efficiency into the plan.
- Machine planning. When one plant is short of a machine type, LoadIt finds the fewest donor factories in your group and builds the transfer plan.
- Copilot. Ask about the plan in plain English: “Which orders are late this week?” “What's the SAH on PO-4401?” It answers from the live data, not from a summary.
How does the line balancing work?
Import your GSD or operation bulletin. LoadIt places operations across stations, respecting precedence, machine type, skill level and section boundaries, in three modes (flat, cross-section, section-strict) for different floor layouts. The output is a validated balance with operator count, balance percentage, expected output and the floaters it saves. The IE saves the balance once; the plan picks it up automatically.
How does T&A milestone tracking work?
Every order has a live T&A calendar, anchored to the planned sewing start, not a guessed ship date. When the plan moves an order, every milestone moves with it. Hard gates (Fabric In-House, PP Sample Approved and others) hold the order until pre-production is ready. Buyer-specific rules are supported. Marking a milestone done once applies it to every order sharing the style.
How does machine planning work?
Five views: Overview, Heatmap, Line Requirements, Cross-Factory and Movement Plan. When a plant is short of a machine type, LoadIt finds the fewest donor factories within your group and builds the transfer plan with quantities, lead times and a ship-by date. Rental is flagged only when the group can't supply.
Can I import data from Excel?
Yes. Orders (with header detection for common ERP exports), styles, operation bulletins (GSD format) and milestone templates import from Excel or CSV. Header detection handles the common variations (PO Number / PO# / Purchase Order / OrderNo). Errors show row by row so you can fix and re-upload.
How does production tracking work?
The day's production comes in with the order book: the quantity still to sew on each order. LoadIt plans the book as it is, replans the whole book on it in minutes, and the board shows each order's progress. No floor system integration is needed.
Can an order run on more than one line?
Yes. An order can run as parts on more than one line. The original order stays the unit of buyer commitment, and each part has its own line and dates on the board.
How does LoadIt handle holidays and shutdowns?
Each factory has a working calendar with default working days and explicit holiday and shutdown days. Order durations are counted in working days, not calendar days, and the plan never places work on a holiday. Milestones stay anchored to the planned sewing start.
Can I track material readiness?
Yes. Fabric and trim in-house dates come with the order book, and the plan holds each order until its materials and approvals are in. The gap between the date asked for and the date delivered stays visible on every order.
Can I plan across multiple factories?
Yes, from one factory to groups of forty plants. Each factory has its own board, lines, operators and calendar, planned on the same rules and measured the same way, so the group view adds up. The Group Radar shows every factory on one screen, and machine planning works across the group.
Support
How do I get support?
You have a direct line to the people building the product, by email or a scheduled call. Replies within a day. Support terms for a group are part of the agreement.
How do I report a bug?
By email. Include the screen you were on and what you expected versus what happened. Issues are usually fixed and deployed within a few days.
Can I request a feature?
Yes. We can't commit to every request, but we're building this product with the planners who use it. If there is a way of working LoadIt should support, tell us.

