Questions, answered.

LoadIt is a production planning platform built specifically for apparel factories. Line balance, T&A milestones, machine logistics, and the live production board all run on a single model that recomputes together. When anything changes in one place, everything responds. It replaces the spreadsheet sprawl that makes Wednesday afternoons go sideways.

Apparel manufacturing planners, IE teams, and operations leaders. If your factory plans on Excel today, or runs a tool from a decade ago that doesn't talk to your IE's line balance or your engineering manager's machine list, LoadIt is built for you. We focus on woven, knit, and seamless apparel; the planning logic generalises but our domain expertise is sharpest there.

Sign up for a free trial. The trial begins with Discovery, a structured 28-topic interview conducted by an AI trained on garment planning. Discovery captures your lines, shifts, machines, classification scheme, T&A rules, and pain points. Your trial sandbox is then seeded to match. You step into a tool that already knows your factory.

The trial is the full LoadIt platform. Production board with auto-plan and AI recovery, the IE line balance workbench, the T&A milestone calendar, the cross-factory machine planner, the Discovery interview, the NLP Copilot, and Excel/CSV import for orders, styles, and operation bulletins. Trial users see new modules and improvements ship every week.

Yes. No credit card. No hidden charge at the end. The trial runs through commercial launch in July 2026; we'll communicate subscription plans and pricing well before launch so you can decide what comes next.

You can skip Discovery and explore a demo factory instead, but we strongly recommend running it. Discovery is what turns a generic SaaS demo into a sandbox that matches your factory's reality. Most planners find the interview itself useful, even before they see the seeded sandbox.

The four planning pillars (load board with auto-plan, T&A milestones, line balance, machine planning) are built and in production use with our beta factories. Discovery, Excel/CSV import, the NLP Copilot, the audit log, and SSO are all live.

We're actively shipping refinements and a few additional modules through the July launch. Trial users see what's on the platform now and what arrives between now and launch. If a specific capability matters for your decision, ask us directly and we'll tell you the truth about its state.

At commercial launch in July 2026, trial users can convert to a paid subscription. Pricing structure and plan details will be communicated in advance. Trial sandboxes carry over to paid accounts. Trial users who signed up before launch are first on the platform when launch lands, and that head start matters: you'll be configured, trained, and planning from day one.

July 2026. Beta is complete. We have the testers we need. Between now and July, the trial is open and free. Sign up, run your real factory data through it, and be the first plant on the platform when launch lands.

Yes. Your data lives in a Postgres database with row-level security so factories only ever see their own data. All data is encrypted at rest with AES-256 and in transit with TLS 1.3. We host on Supabase (which runs on AWS). Access is gated by Google SSO with audit logging on every change.

Yes. Orders, styles, line balances, milestones, and the planning history are all exportable to Excel or CSV at any time. Your factory's data is yours.

No. Your factory data is not used to train any AI model. The AI features in LoadIt (the NLP Copilot, Discovery interviewer, Process Discovery chat) use the Anthropic Claude API; per Anthropic's policy, customer data sent through the API is not used for model training. We do not aggregate or anonymise your data for training either.

Four pillars, all AI-driven where it matters:

• Load board. One-click auto-plan respects ship dates, learning curves, style changeovers, machine match, hard-gate milestones, and your priority weights. When anything changes, three ranked fix suggestions appear.
• Line balance. Auto-balance across three solver modes (flat, cross-section, section-strict). Finds the optimal balance point and saves the validated efficiency into the planning engine.
• Machine planning. Cross-factory greedy set-cover algorithm. When one plant is short, LoadIt finds the minimum number of donor factories and generates the transfer plan.
• NLP Copilot. Ask LoadIt questions in plain English. “Which orders are at risk this week?” “What's the SAH on PO-4401?” The Copilot uses tool-calling against the live database, not summarisation.

Import your GSD or operation bulletin. LoadIt's solver places operations across stations, respecting precedence, machine type, skill level, and section boundaries. Three solver modes (flat, cross-section, section-strict) handle different factory layouts. The output is a validated balance with operator count, balance percentage, expected output, and floater-saving recommendations. The IE saves the balance once; the planning engine picks it up automatically.

Every order has a live T&A calendar, anchored to the planned sewing start, not a guessed ship date. When the auto-planner moves an order, every milestone moves with it. Hard gates (Fabric In-House, PP Sample Approved, etc.) push the auto-planner back if pre-production isn't ready. Buyer-specific overrides for stricter T&A rules. Style-scope cascade marks milestones done across orders sharing a style.

Five-tab module: Overview, Heatmap, Line Requirements, Cross-Factory, Movement Plan. When a plant is short on a specific machine type, LoadIt's greedy set-cover algorithm finds the minimum number of donor factories within your group. Transfer plan, lead times, and ship-by date are all generated automatically. Rental is recommended only when the company can't supply internally.

Yes. LoadIt supports four import modes: orders (with header alias detection for common ERP exports), styles, operation bulletins (GSD format), and milestone templates. Header detection handles the common variations (PO Number / PO# / Purchase Order / OrderNo). Import errors surface inline with row-level diagnostics so you can fix and re-upload.

As you import production data (cut quantity, sewn output, QC pass/fail) the load board updates: progress bars on each order, cumulative output by line, planned vs actual deltas. The auto-planner uses actuals to adjust forward projections. No factory floor SCADA integration is required, though we expose APIs for those who want it.

Yes. Order splitting creates parent/child relationships so the original order remains the unit of buyer commitment while the children represent actual production placement. Auto-split, manual split, and cascade resolution are all supported. Splits respect milestone dependencies and machine continuity.

Each factory has a working calendar with default working days and explicit holiday/shutdown overrides. Order durations are computed in working days, not calendar days. The auto-planner skips holidays automatically. Mid-order holidays extend the order's end date; planned milestones stay anchored to the new sewing start.

Yes. Each order has material date fields that surface as conflicts on the board if the material isn't in by the planned cut date. The hard-gate milestone “Fabric In-House” can be configured to push the auto-planner back if material is late. Per-part material date overrides handle multi-component orders (shell, lining, trim).

Yes. The Group Radar view shows all factories in your group on one screen: line utilisation, order load, T&A risk. The machine planning module operates cross-factory by default. Each factory has its own planning board, operators, and calendar; the auto-planner respects boundaries unless you explicitly allow cross-factory placement.

Trial users have direct line to the founder. Email, in-app chat, or a scheduled call. Support is fast because the team is small and we want trial users to succeed. Post-launch, we'll have tiered support with formal SLAs.

Email or in-app feedback. Include the screen you were on and what you expected vs what happened. Bugs reported by trial users skip the queue. Trial-period bugs are usually fixed and deployed within a few days.

Yes, and trial users' asks shape the build before launch. We can't commit to every request, but we're building this product with the planners who will use it. If you have a workflow LoadIt should support, tell us.